Raha Veil

GARMENT SIZING

Every Senzela Jade garment is made to your individual measurements, with length adjustments included in the garment price.

You don’t need your measurements ready before placing your order. After purchasing, we will email you a measurement guide and personally guide you through the process. Together, we’ll confirm your measurements and preferred length before production begins.

VEILS & ACCESSORIES

Veils and accessories do not require the garment measurement process above. Please refer to the individual product details for sizing information, or contact us for guidance.

Production & Delivery

• Each garment is made to your approved measurements.

• Please allow approximately five weeks for production, followed by two weeks for delivery.

• Production begins once your measurements are approved. Time spent completing and confirming measurements is additional.

• We ship worldwide with trusted couriers. Delivery times are estimates and may vary by destination and customs processing.

Urgent Orders

• Urgent orders can be accommodated, subject to availability. Please contact us before ordering to confirm what is possible.

Veils & Accessories

• For veils and accessories ordered separately, please contact us to confirm preparation and delivery times.

Order tracking

• Tracking is provided once your order ships.

Returns

• For made-to-order pieces once completed and sent, returns, exchanges, and cancellations are not available unless the product is damaged.

• If your item arrives damaged, please contact us within 48 hours so we can assist.

Please refer to our FAQ for full delivery and returns details.